Yes! We deliver within Central Kenya regions, including Murang’a, Kiambu, Nyeri, and Nyandarua counties. For deliveries further afield, we partner with reliable courier services. Delivery fees vary based on distance and order size.

How to arrange delivery:

• Place your order via our online portal or call us at +254 712 345 678.
• Specify your delivery address and preferred date/time.
• Our team will confirm shipping costs and schedule the drop‑off.

If you have a very large or bulk order, please refer to our Bulk Order page for special rates.

We welcome bulk and wholesale orders for restaurants, cooperatives, and community groups. To place a bulk order:

1. Visit our Bulk Order Form.
2. Fill in your contact details, order type (e.g., poultry, crops, livestock), and approximate quantity.
3. Submit the form; our Sales & Marketing team will contact you within 24 hours to finalize details and pricing.

Bulk Order Benefits:

• Discounted pricing for large volumes.
• Dedicated account manager for seamless coordination.
• Flexible payment terms (50% deposit, balance on delivery).

For urgent bulk requests, feel free to call us directly at +254 712 345 678 or email bulk@samarfarm.com.

We strive to make payments seamless. Available options include:

• MPesa: Pay to Till No. 123456 (Safaricom). Use your order ID as the payment reference.
• Bank Transfer: Bank: Equity Bank | A/C Name: SamarFarm Maragua | A/C No.: 0101001234567 | Branch Code: 011.
• Cash on Delivery: Only for local deliveries within Maragua town. Contact driver upon arrival.
• Credit/Debit Card: We accept Visa & MasterCard (online portal only).

If you need an invoice or have special payment requests (e.g., purchase order), email accounts@samarfarm.com.

We stand behind our products. If you’re not satisfied:

• Notify us within 48 hours of delivery via email at support@samarfarm.com or call +254 712 345 678.
• Returns/exchanges apply only for damaged or incorrect items. We do not accept returns of perishable produce once opened.
• For eligible returns, we’ll either replace the item or issue a credit note/refund within 7 business days.
• All items must be in original condition and packaging (where applicable) to qualify.

If you have special circumstances (e.g., spoilage due to transit delays), please reach out—our team will work to find a solution.

Absolutely! We love hosting visitors. Our guided farm tours include:

• Overview of sustainable farming practices (acres under cultivation, crop rotation, eco-friendly methods).
• Visit to the poultry houses and meet our team of farm managers, veterinarians, and crop specialists.
• See daily operations: feeding, milking (if dairy), and packaging process of farm produce.
• Taste test fresh produce, eggs, and seasonal specialties in our tasting area (by prior arrangement).

Tour Hours & Booking:

• Monday–Saturday, 10 AM–4 PM (Closed Sundays & Public Holidays).
• Advance booking required at least 48 hours prior. Book via our Farm Tour Page or call +254 712 345 678.
• Tour fee: KES 500 per person (includes a complimentary farm‑fresh smoothie).

Bring comfortable shoes, sun protection, and your curiosity! We recommend wearing closed‑toe shoes for barn areas.